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Contact Us
At SoftSpun, we're here to help with any questions or concerns you may have. We strive to provide excellent customer service and support. Here’s how you can get in touch with us:
Customer Service
Email: For general inquiries, order issues, or product questions, email us at sales@softspun.co.uk. We aim to respond to all emails within 24 hours.
Phone: You can reach our customer service team by calling our WhatsApp +44 7828 963988. Our support hours are Monday to Friday, 9 AM to 5 PM GMT.
Phone: You can reach our customer service team by calling our WhatsApp +44 7828 963988. Our support hours are Monday to Friday, 9 AM to 5 PM GMT.
Live Chat
Real-Time Assistance:
Visit our website and use the live chat feature for immediate assistance during our support hours. Look for the chat icon in the bottom right corner of the screen.
Visit our website and use the live chat feature for immediate assistance during our support hours. Look for the chat icon in the bottom right corner of the screen.
Frequently Asked Questions
FAQs: For quick answers to common questions, visit our FAQs page. You’ll find information on orders, shipping, returns, and more.