Information We Collect

We collect personal information to provide you with the best possible service.

This includes:

Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

Payment Information: Credit card details and other payment information.

Order Information: Details of products you purchase, including size, colour, and style.

Technical Data: IP address, browser type, and browsing behavior on our website.

Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

How We Use Your Information:

We use your information to:

Process and fulfill your orders.

Provide customer support.

Improve our website and product offerings.

Personalize your shopping experience.

Send promotional emails (if you have opted in).

Conduct market research and analyze customer trends.

Comply with legal obligations.

How We Protect Your Information:

We implement a variety of security measures to ensure your personal information is protected.

Encryption of data during transmission.

Secure storage of payment information.

Regular security assessments and updates.

Restricted access to personal data to authorized personnel only.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential.

Your Rights

You have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data.

Object to the processing of your data.

Request restriction of processing your data.

Request the transfer of your data to you or a third party.

Withdraw consent at any time where we are relying on consent to process your data.

Cookies

We use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked sites you visit.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: sales@softspun.co.uk

Phone: +44 7828 963988

Address: SoftSpun LTD: 34 Modern Way, Sutton, London