Introduction

Welcome to SoftSpun. By accessing our website and making a purchase, you agree to comply with our Terms of Service. These terms outline your rights and obligations as a customer and our responsibilities as a service provider. Please read these terms carefully before using our services.

Definitions

"We," "us," "our" refers to SoftSpun.

"You," "your" refers to the user or customer accessing our website.

"Website" refers to www.softspun.co.uk.

"Services" refers to the sale and delivery of our products.

 Use of Our Website

By using our website, you agree to:

Provide accurate and complete information when creating an account or making a purchase.

Keep your account information confidential and notify us immediately of any unauthorized use.

Use our website in compliance with all applicable laws and regulations.

Refrain from engaging in any activity that disrupts or interferes with our website.

Purchases

When you place an order on our website, you agree to:

Provide accurate and complete information for the purchase.

Ensure you have the legal right to use any payment method you choose.

Acknowledge that all orders are subject to availability and confirmation of the order price.

Pricing and Payment

All prices listed on our website are in GBP and include VAT.

We reserve the right to change prices without prior notice.

Payment must be made at the time of purchase using the available payment methods.

Shipping and Delivery

We offer standard and express shipping options within the UK.

Shipping costs and estimated delivery times are provided at checkout.

We are not responsible for delays caused by external factors beyond our control.

Returns and Refunds

You may return items within 30 days of receipt for a full refund or exchange.

Items must be returned in their original condition with all tags attached.

Refunds will be processed within 15 days of receiving the returned item.

 Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of SoftSpun and is protected by copyright and other intellectual property laws.

You may not use, reproduce, or distribute any content from our website without our express written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

Our total liability to you for any claim arising from these terms shall not exceed the amount paid by you for the products in question.

Indemnification

You agree to indemnify and hold SoftSpun harmless from any claims, damages, or expenses arising from your use of our website or breach of these Terms of Service.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: sales@softspun.co.uk

Phone: +44 7828 963988

Address: SoftSpun LTD: 34 Modern Way, Sutton, London

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.